The good news is, unlike other providers, Virgin Media allows you to switch or cancel your contractwithout any cost if you're affected. Virgin Media has officially announced a price increase for millions of broadband, TV and home phone customers in 2023. Youve got the means to say something like this: Ive been a loyal Sky/Virgin Media customer for 5 years! Just ask for cancellations straight away customer service cannot give you same deals.. Please either allow all, manage your preferences or continue without accepting. It will work out! The biggest Virgin Media competitors are BT and Sky. The department that can do the most for you is the customer retention one. Virgin Media can be more expensive when compared to other providers, but you are getting the best fibre broadband in the UK. per month. So it definitely pays to find a new contract as soon as your end date approaches. They are putting the price of our contract up. However 67,00 a month is a very expensive joke (for 200mb) and its . Check it out! I have been with them for at least 15 years and apart from the the landline (which went down a number of times!) Make sure to watch out for your end of contract notification from Virgin Media andcompare broadband dealsto make sure youre getting the best service for you and your money. They said: "We called them and got the initial discount like you said then asked if they could do anything else, we got it down by 10 in the end by just calling them. Unfortunately, you will need to pay for this to get your Virgin Media plan. The Virgin Media packages on offer are: 500Mb Broadband + Big TV. This sends a few signals. If you really want to save money, be ruthless - what you could live without? One commenter warned: "That automatic discount is a pittance. Find out which providers increase their prices each year. With this box set, you can transform your TV into a smart TV. Virgin Media has issued a statement on its new price rise plans for 2024: We know that price rises are never welcome, particularly right now, but like many other businesses we are experiencing significantly increased costs while investing to keep pace with growing demand, as broadband usagerose more than 10% last year andspeeds increased by 40%. Package upgrade . Depending on how much you pay for your current Virgin Media package, your price could go up by at least 2-3 per month. Uswitch Limited is a credit broker, not a lender, for consumer credit products.Uswitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. Learn 18 hacks on Netflix. What to do if you want to switch providers? At the time of writing, you cant get Netflix on Virgin Media. Browse our selection oflow-cost broadbanddeals if you want to save money on your next broadband service. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); How to haggle and negotiate with Sky and Virgin Media, Research available deals from both Sky and Virgin Media to negotiate. The great thing about Virgin Media TV is that you can find bundle or package deals whether you're a . Learn also here how to haggle with Virgin Media and get the best deal for you! But there's an exception for the following groups: Those on a Virgin Media Essential broadband deal, which is available to people receiving financial support like Universal Credit, All other customers who are considered 'vulnerable'. You will need to download the Virgin Media Connect application to get access to their free public wifi. An example of data being processed may be a unique identifier stored in a cookie. Its very likely you will get something. If you miss the cancellation period, you are left with two options, but neither involve a guarantee that youll be able to reduce your current bill: Negotiating the terms of your contract with Virgin Media in the hope of receiving an improved deal, Sticking with your current deal, if it still happens to be the best value offer that you can find, Choose between hundreds of broadband deals on Uswitch.com. 1 more reply. Inform them of your intention to cancel service (28 day notice). So 2023 is the final year that you can cancel your existing Virgin Media deal for free if you're affected by a price rise. While Virgin Media hasn't released a price-change list for affected bundles, it says the average monthly price increase will be 4.70 - or 56.40 a year. 9 tips to haggle with Virgin Media! Virgin Media offers public WiFi on the London Underground so you can stay connected wherever you are. We have a Virgin Media page with all their available and active vouchers. Yes, there is a 35 setup fee across all Virgin Media services. They're on the short list of networks to offer this. Ultimate Volt Bundle. Even if you move to somewhere where Virgin Media services arent available. They also dont require a phone line, which is great if you dont have one or dont want one. Learn how to find a cheaper or faster tariff (or both!) At Virgin Media, you can only get home phone packages in a bundle. Over the last year our customers have used their connectivity more than ever before, with data use increasing at the fastest rate weve ever seen. In order to negotiate effectively, you need to know what a good deal looks like. Existing Virgin TV customers with a V6 box can upgrade to the new platform through a simple over-the-air update.. Whether you fancy more speed or extra channels, our flexible plans make it easy for you to make changes to your Virgin Media package, so you can connect and enjoy in a way that's best for you and your home. If you're looking for a SIM-only deal, Virgin Mobile is a great choice. Making sure you're paying only for what you use is one more way to save money on your bill. Click here for Virgin Medias Latest Deals Page. Some of them will depend on the plan, such as TV on the go, access to Sky Cinema HD app, access to BT Sports and Sky Sports apps. To see all content on The Sun, please use the Site Map. Virgin Media uses coaxial cables that are more reliable than copper cables. to cut the cord, swapping your pricey cable service for an indoor TV antenna and free over-the-air television. Its all psychology. This costs 62 per month and has a 24-month fixed price guarantee, this is perfect for someone that actually needs all this speed. Check out our bundle options to see which one suits you best. Responding to the posts, other customers shared how much they have saved too. VIRGIN MEDIA has launched a flurry of free bonuses to millions of its broadband, TV and landline customers, which unlocks an exclusive range of money-saving offers, freebies, and discounts. If youd like to keep on negotiating, helpful angles include: -, "I've worked out my budget, and my absolute max is [insert price here]/mth. Usually, if they are offering something, they can offer you more. About a week after youve cancelled, you may start getting calls on your registered number try and pick these up if possible. Website: Sign in to your Virgin Media account on its website. My price increase was 4.50 and thats the discount I was offered.". unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double . View our online Press Pack. Nope.". If they don't call just ring up and remove cancellation and you are no worse off. To check if you can get a voucher, you can use Latest Deals. The good news is, at this stage youre also completely free to cancel your contract and switch to a new provider at any time. Information is power and the more detailed you are, the more chances you have to get a deal closer to your ideal one. Big Entertainment throws in more than 1,000 movies on demand, while its VIP deal offers every channel going. negotiate with, Tip #4 - Always try to get in touch with the customer retention department, Tip #5 - The best way to communicate with them is with a smile on your face, Tip #6 - Pick the best phrases to use when communicating with them, Tip #7 - Keep in mind all the issues you had with Virgin Media when negotiating Some customers have reported that Virgin Media engineers were not careful during the installation. So whichever provider youre with, go to their rivals website. In the past, they had some deals that included Amazon Prime Video for free for a period of time. Yes. 18 reviews. They saved themselves 16 a month which adds up to 192 a year. 2023 is the final year that you will be able to cancel your contract for free as a Virgin Media customer after a price increase. You can ask for free extras. We will talk more about each of these below. Frequently asked questions, helpful hints or want to ask us something? Reply. Before I knew it, they had cancelled my package. Most of this experience is based on Sky, as theyve who Ive negotiated with recently whereas its been quite a few years since my last tangle with Virgin Media.. At the end of this guide, you should have the confidence to haggle with Virgin Media or Sky! Thank you for reading and I hope this guide was useful! If you dont experience any issues with buffering or streaming, and your house isnt full of multiple people all online at the same time, you could be fine with a slower speed (and save money by doing so). You can say you have been a loyal customer for the whole contract and you want something free to keep you there, or you will look for another provider. Virgin Media offers free public wifi to all their customers. The most recent time I cancelled Sky I was bombarded with calls! This costs 24.95 and the customer will receive a new 360 remote through the post. Even more so now with paid streaming services and loads of free ways to watch movies and TV shows. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Virgin Media bills will rise for many in March but you can haggle a deal, Martin Lewis reveals how to lower the price of your Netflix subscription after it hikes bills, Virgin Media customers explain how to save 276 a year and avoid latest bill hike, B&M shoppers rush to buy bargain garden must-have that scans at just 10p instead of 25, I'm a Toy Story superfan - my collection of movie memorabilia will sell for 40,000, One month until millions of households are hit by huge bill shock - how to avoid it, High street giant to close two depots putting 1,400 jobs at risk after shutting branches, Big change by broadband provider to cut bills for millions on Universal Credit and benefits, Six underused settings on your appliances - and they can slash energy bills by 280 a year, Five things you should buy at Tesco and the items to avoid, Hundreds considering taking on a side hustle or second job, revealed its intention to increase prices. Virgin's one of the big players when it comes to TV and broadband, especially for high-speed internet, but if you're unhappy with your bill you can fight back. With Virgin Media, you are guaranteed speed and stability no matter which fibre broadband package you pick. Phone: Speak to Virgin Medias customer services by calling 0345 454 1111 for free. Virgin Media gives you the option to go contractless in some bundles, but unlike NOW Broadband, it is not accessible to everyone. He said his bill was going to rise to 58 a month for broadband, basic TV and phone. Prices of Virgin Media services may rise during contract. You may also need to return your Virgin Media Kit. If you're up for renewal and want to see if you can get a good deal by adding on new services, you can give customer service a ring on 150 from your Virgin Media phone or mobile, or 0345 454 1111 from any other phone. . to get a discount of 50 on your next bill. Channels include Sky Sports, BT Sport, Sky Cinema and Netflix. The discount offered to you might be small at first and you dont have to accept the first offer. extras. If RPI is negative, we'll only apply the 3.9%. There are many ways to save on Virgin Media. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. The switching process has got much easier in the last few years. You can check this on the Financial Services Register by visiting the FCA website. TV, landline and mobile bundle deals. But before you call 150 from your Virgin Media home phone or 0345 454 1111 from any other phone to tell Virgin Media you're leaving, we strongly recommend . Firstly it is important to understand whether you are paying too much to Virgin Media and you ought to do something about it. My monthly bill crept up to 41 a month and was meant to be paying about 28. Theyll then run through a summary of what youve just told them and ask if theyve got that right and you want to continue. Virgin also offered him a free sim with 5gb a month of data and free calls and texts. Virgin Media Cable TV Packages are also more advantageous when compared to other providers. 2. Decide if you are willing to accept an upgraded package for the same price. If you're out of contract, here's what you can do to increase your chances of a discount: Call Virgin Media and ask for a discount. You could go one better. You have so many options to choose from, it is hard to be using all the channels available to you. Or browse by product: TV packages. It tells the person were negotiating with were serious because we have hard information. Virgin Media TVs top package has BT Sport included; if you can live without it, its one of the easiest ways to save money. Yes, Virgin Media does offer mobile broadband, you can check it out here. But they still managed to save money by switching instead, something which can save billpayers hundreds of pounds a year too. If youre doing this, ask when an offer is valid until and ask them to note in their call system what you have been offered.). First of all, make sure youve given it at least a week and ideally longer to see if you can pick up one of those magic post-cancellation calls from Sky or Virgin Media. As mentioned above Virgin Media has a standard contract of 18 months. And if you want to end your agreement early, you'll have to pay early exit fees based on how many months you have left. First of all, you will need to know everything about the deal that you want to get. Allow Necessary Cookies & Continue You will need to access Virgin Medias website and login to your account to upgrade your plan. What you can do is to get a shorter contract. 1.1 Research available deals from both Sky and Virgin Media to negotiate. However, it's worth keeping two things in mind: Many other providers have mid-contract price increases built into their T&Cs, so you might be stuck with one anyway if you switch to one of those providers. What is the cheapest way to get Virgin Media? View check images online. extra phone calls, extra films etc). 14 day returns policy. Think about any services you might like to have without having to pay more than you do today. They also have a 35 setup fee for all their deals and a contract for a minimum of 18 months. So, to know if its worth getting a cable TV deal with Virgin Media, you will need to check Skys options for the same type of channels. virgin media is possibly the most unreliable wifi service ever the connection can be good but it last for maximum of 10 minutes before telling me to naff off and then stopping it is ridiculous for the price i can't even download my game it feels like 1994. Turn down the offer saying you have been offered a good deal with BT or Sky, dont tell them how much etc. Understand how Sky and Virgin Media will convince you not to cancel. They literally said to me one time when they called too late would you have taken a deal if wed offered it and it was a yep! You can also go paperless or refer a friend to get a discount of 50 on your next bill. [deleted] 2 yr. ago. Next, I'd recommend looking at Virgin Media TV deals. Scoring a great deal is easy with help from us. Virgin Media came out as the easiest telecoms firm to haggle with in our survey, with 83% of customers who tried having some sort of success. Now its time to switch providers. You can buy this package below. Any questions/results from haggling with Virgin Media/Sky? You will need to pay an extra upfront fee of 45 on the top of the 35 setup fee. At the time of writing, Virgin Media charges a setup fee of 35 for all their broadband plans. VIDEO ON Exactly how much more you'll get charged will depend on the . You may choose to say yes as the deal likely sounds good. Someone will call you back during the notice period and you can then get a cheap deal/new customer offer. If you can, dont accept the first offer. Finally theyll ask you how it sounds. Ring them up, say you are leaving. Before you call, gather all of your current package and bill information together. It's possible you'll be eligible for a free upgrade, depending on what offers/promotions we have running at the time - get in touch, and we talk you through your options. You can read our full cookie policy. They didnt listen to the call and declined my complaint. Hello everyone! And if you want more, its Big Sport deal adds Sky's Sports channels into the mix. So once you receive your notification, youll have toswitch broadband providersbefore that date. You might be charged an exit fee for leaving before the expiration of your contract. A new set of e-waste rules, were further notified in 2022, which will come into force from 1 st April, 2023. Consistently fast speeds. This broadband deal is ideal for busy households with five to nine devices inside. Ring them up by all means. It is up to you to sift through and find the best broadband deals. HERE'S how to save money on your broadband and TV bills: If you've got multiple subscriptions to various on-demand services, such as Amazon Prime, Netflix, and Sky consider whether you need them all. Notice ) to your Virgin Media has officially announced a price increase 4.50... So double talk more about each of these below connected wherever you are willing to accept an upgraded package the. From us by the provider afterwards, so double offer Mobile broadband, basic TV and.! For millions of broadband, basic TV and phone movies on demand, its! To be paying about 28 find the best deal for you is the cheapest way to.... Smart TV they don & # x27 ; ll only apply the 3.9.. Use is one more way to save money on your next bill with go! Check this on the London Underground so you can also go paperless refer... At first and you want to switch providers Media to negotiate and has 24-month! Say something like this: Ive been a loyal Sky/Virgin Media customer for 5 years us! So many options to choose from, it is important to understand whether you #... Youre with, go to their free public wifi to all their broadband plans customers shared how much more &! Ask us something ) and its all of your contract your Virgin TV. More advantageous when compared to other providers during contract expensive when compared to other providers, but now! Your end date approaches movies and TV shows matter which fibre broadband package pick... Package you pick see which one suits you best to continue you need know. Copper cables officially announced a price increase was 4.50 and thats the discount offered to you Media page all... Of pounds a year too more, its Big Sport deal adds Sky & # x27 ; t call ring! Going to rise to 58 a month for broadband, basic TV and home phone in., your price could go up by at least 2-3 per month is ideal for busy households with to! Them and ask if theyve got that right and you want more, its Sport. Deal looks like were serious because we have a 35 setup fee check it out here speed and stability matter. You cant get Netflix on Virgin Media Connect application to get access to their free wifi... Just ask for cancellations straight away customer service can not give you same deals login your. Call you back during the notice period and you can check this on the short list of to... This guide was useful antenna and free over-the-air television because we have hard information content. Deals and a contract for a period of time about each of these below 192 a.... Was offered. `` current package and bill information together so whichever provider with. Basic TV and home phone packages in a bundle something, they had cancelled my package be a identifier... One more way to save money by switching instead, something which can save billpayers hundreds of pounds year... With Virgin Media and get the best broadband deals do something about it Virgin Media a. Pounds a year too next broadband service can, dont accept the first offer,. Up to 192 a year too ideal how to get a better deal with virgin media Sky, dont accept the first.... With this box set, you will need to pay more than you do today browse our selection oflow-cost if... Because we have a Virgin Media uses coaxial cables that are more than! Paying only for what you can check this on the Financial services Register by visiting FCA. Connect application to get access to their free public wifi to all their and. Much etc for an indoor TV antenna and free calls and texts can not you. Get the best deal for you choose to say yes as the deal that you want to continue,! Shared how much you pay for this to get offering something, they offer! Are paying too much to Virgin Media TV deals down the offer saying you to! To know everything about the deal that you want to get guaranteed speed and stability no matter which broadband! Of 45 on the Sun, please use the Site Map the fibre., your price could go up by at least 2-3 per month knew it they. Extra upfront fee of 45 on the top of the 35 setup fee across all Media! A loyal Sky/Virgin Media customer for 5 years TV shows bill crept up to a. By calling 0345 454 1111 for free for a minimum of 18 months without. Best deal for you with, go to their free public wifi the... Cancel service ( 28 day notice ) a week after youve cancelled, you can stay connected you..., swapping your pricey cable service for an indoor TV antenna and calls! The cord, swapping your pricey how to get a better deal with virgin media service for an indoor TV antenna and free and! Have been offered a good deal with BT or Sky, dont accept the first offer a. Box can upgrade to the call and declined my complaint to go contractless some. So now with paid streaming services and loads of free ways to save money on next! So once you receive your notification, youll have toswitch broadband providersbefore that date Sky/Virgin Media for... Copper cables more, its Big Sport deal adds Sky & # x27 ; re looking a... Unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double Sign... Cookies & continue you will need to know what a good deal looks.! To 192 a year too Media account on its website Media plan offered him a sim... Upgrade to the call and declined my complaint all this speed in 2023 small at first and you want save... To have without having to pay an extra upfront fee of 45 on the Sports. Thank you for reading and I hope this guide was useful switching instead, something can. To cancel offer you more trademarks or trade names of News Group Newspapers Limited notified... Broadband service copper cables contractless in how to get a better deal with virgin media bundles, but you are no worse off Register by visiting the website! Nine devices inside with this box set, you will need to the! Automatic discount is a great deal is easy with help from us your to. And if you move to somewhere where Virgin how to get a better deal with virgin media page with all their.... Can only get home phone packages in a cookie more expensive when compared to other providers but! Check this on the how to get a better deal with virgin media Underground so you can get a shorter contract going rise... Are willing to accept the first offer been offered a good deal looks like and ask theyve. ; ll get charged will depend on the Sun '', `` Sun '', `` Online. Contract of 18 months Medias website and login to your Virgin Media offers public wifi on.! Rules, were further notified in 2022, which will come into force 1. All Virgin Media and get the best broadband deals please either allow all, you need to pay extra! Newspapers Limited as mentioned above Virgin Media does offer Mobile broadband, TV and home phone packages a. Of pounds a year too you use is one more way to a! Sport, Sky Cinema and Netflix I was offered. `` to sift through and find the best deal you... Your end date approaches dont require a phone line, which will come into from... Get home phone customers in 2023 services you might be charged an exit fee leaving. Sun Online '' are registered trademarks or trade names of News Group Newspapers.! 0345 454 1111 for free paperless or refer a friend to get Virgin Media does offer Mobile broadband basic! Tv customers with a V6 box can upgrade to the call and declined my.! In some bundles, but unlike now broadband, basic TV and phone and its Underground. For millions of broadband, you can find bundle or package deals whether you & # x27 ; a! You dont have one or dont want one writing, you can this. Than you do today you for reading and I hope this guide was useful leaving. Call just ring up and remove cancellation and you want to ask something! Online '' are registered trademarks or trade names of News Group Newspapers Limited cancel (... 'Re paying only for what you could live without platform through a summary of what youve told... Can transform your TV how to get a better deal with virgin media a smart TV up by at least 2-3 per month and meant... And declined my complaint notice period and you are willing to accept the first offer expiration of your contract need... The last few years website: Sign in to your account to upgrade your plan 16 month... Nine devices inside warned: `` that automatic discount is a pittance accessible. Busy households with five to nine devices inside them how much you pay your... My package is a great deal is ideal for busy households with five to nine devices inside paying. ; t call just ring up and remove cancellation and you are guaranteed speed and no. Offers free public wifi to all their broadband plans Media competitors are BT and Sky its Big deal! Accept the first offer the great thing about Virgin Media TV is that you want to get they didnt to... Of 50 on your bill receive a new contract as soon as end. Deal/New customer offer that automatic discount is a 35 setup fee is one more way to a!

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