All Jupiter Electric Bikes will use the same procedure to replace the pads. item: DEFIANT-RF $1,295.00 $995.00 Discovery X5 Folding Electric Bike - . Essential components include the bicycle frame, electric motor, battery, display console and controller. Refunds will be issued within 2-3 weeks of the companys receipt of the returned item. bubble wrap, Styrofoam peanuts, cardboard dividers, etc.) 12 Month(ONE YEAR) Limited Warrantyfor Components (excluding Batteries)(EFFECTIVE JUNE 1ST 2018)&LifetimeFrame Warranty(EFFECTIVE APRIL 20TH 2014). Reduced price. PLEASE DO CHARGE YOUR BATTERY EVERY MONTH. From time to time, an item may run out of stock at our warehouse and the website wasn't updated when you placed your order. ________________________________________________________________, REVOLVE WARRANTY, REFUNDS AND RETURNS POLICIES. IMPORTANT: If contents cannot be inspected immediately, notation on carriers paperwork must state: Carton damage, subject to inspection and list type of damage. For merchandise returned without authorization due to warranty issues or due to dissatisfaction, only 80% of the total amount will be credited back. Easy to swap batteries is one of the many advantages of owning a Jupiter Bike. Car CareEstablished in the year 2006, Ahmedabad, Gujarat, We Car Care a Proprietorship Firm, engaged as the foremost Manufacturer of Exide Battery And Tata Battery etc. This only includes shipping, customs/duties fees are the responsibility of the customer. This group is for Jupiter, Tequesta, Jupiter Island, Palm Beach Gardens, Hobe Sound and Stuart Buy, Sell & Trade Personal Items. Freight damage claims are extremely time sensitive, and we will not accept freight damage claims later than 3 business days from delivery. Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. For example: two pallets. This fee is charged to us by UPS for incorrect addresses and will be billed to the credit card your order was placed with. Element Pro Electric Scooter Charger . This warranty covers manufacturer defects and defaults only. (see details below). A phone number is required by the freight company so a delivery appointment can be made. Contact Dealer. Preparing your product for Authorized RMA return shipment: Freight collect and COD packages will not be accepted. Each electric bike shipment will be insured for $1000, through ShipBikes. one that is not yet assembled) and assemble it yourself, or have the bike assembled by a distributor or retailer that is not licensed by Revolve. We report the amount of the sale on the Customs form. $80.00 Extra Cost =If unit is shipped by freight to business address without loading dock and requires a lift-gate for delivery in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. (Damages reported after 3 business day, are considered not valid.) Follow these steps to return an Oversized Item: If you have assembled the product, dissemble it before shipment using the original protective packaging materials. Lifetime technical support is provided to each customer that purchases an X-Treme Bicycle. For your protections we recommend all returns be sent via UPS, FedEx, DHL or other courier that issues a tracking number. Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. Warranty : 60 Months. Always keep your original packaging for at least 30 days in case of return, NAKTO E-bike will not responsible for preparing of the packaging for return. Do not buy the bike if you suspect any of its serial numbers have been tampered with. Pay Monthly With Affirm 0% APR | Authorized Dealer | UNBEATABLE Prices, Jupiter Bike Discovery X5 Battery 36v Lithium Ion 5.2 Ah. Installing the Front Wheel Battery for Generation 1 & 2 Jupiter Bikes - YouTube We show you how to replace and install a new front wheel battery on all generation 1 & 2 Jupiter Bikes. Turn the battery on by pressing the power button. A business address must have a loading dock to qualify for free shipping also, if it does not then they must pay the additional $30 fee for lift-gate delivery. Any shipping damage during the ship-back may incur in a deduction from the total refund. A customer should paste a sticker outside the box with the following information on it : choosing a selection results in a full page refresh, press the space key then arrow keys to make a selection. Please read the specific warranty & refund policy for the specific brand you have purchased. It must also be in the original packaging. If you havent received a refund yet, first check your bank account again. Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. - A photo of the packaging material used inside box (e.g. They actually called me offering to help! The warranty applies only to the original owner only and must be registered at Wildsyde.com within 30 days of original purchase. Charges inside or outside frame. The battery compartment is under the seat, it takes a standard CR2025 battery. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product sold by a non-authorized reseller or retailer. Before sending your return shipment, please remove all extra labels from the outside of the package. If youve done all of this and you still have not received your refund yet, please contact us atinfo@eunorau-ebike.com. In the case that the model is no longer in production, a replacement will be made with an equivalent model. If the item wasnt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 4 Harita, Hosur - 635 109 Ph: 04344-276780 Fax: 04344-276878 One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . 73,492 in India. Our e-bike battery replacement guide will help you through the process. Customer is responsible for the return shipping to the Wildsyde warehouse, in Avon, Colorado. If only partially damaged or short, accept it and note exceptions on the delivery receipt. Do not sign the receipt before inspecting for damage. (contact EMOJO Support for a REA form at. Watt Hours. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us atorders@electricbyke.com. Misuse of the battery, negligence or attempt to open or repair it will void the warranty. Pictures or video clips of the damage parts are required as proof before the replacement parts or bikes are shipped. If your item(s) do arrive damaged, please send photos to support@olympicbreeze.com and we will process an insurance claim on your behalf. Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. Please try to stay in this range, the timing on this step is important. There is often some processing time before a refund is posted. Want to Order or Have any Query? Sold Out. )The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Main parts have a warranty of one year. It will be placed at your door or the closet area near your door. The dispatcher will let you know what dates they have available. Smooth, comfortable magical. X-Treme does not cover any labor charges for transfer of bicycle components from original frame to replacement frame. Refurbishing your battery works according to a number of steps. One (1) Month from the date of purchase on the scooters charger. All disassembly, repackaging and freight costs are the responsibility of the customer. 5. If vehicle is used in competitions or racing. It is appreciated that you provide your personal information on the warranty card. Tickets are answered in the order received. Count the pieces and match the number on the delivery receipt to the number you have counted. Labor and shipping is not included. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue.Please note that for warranty issues,the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warranty parts. Warranty ClaimsThose parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. Shipment of certain scooters into Canada is not possible, as Canadian DOT requirements are such that we'd have to manufacture a special scooter just to meet these regulations and this is not feasible at this time. Filter. Batteries purchased as maintenance or accessory parts are warranted for 30 days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS. You can return your purchased item for a period of 14 days from the date of your purchase. Stopping does well here, and the brakes are a generic brand, but I had no issues with them during my time with the Discovery. Remove the caliper from the frame of the bike by removing the 2 screws that are holding the caliper onto the frame. I bought a 52v 13ah for around $450 to upgrade from 48v, been using it for the past six months or so from when they first started up. Speed And Endurance. Sell On BatteryBhai. If unit is shipped by freight to terminal or a business address with loading dock in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. If the customer wishes to change to residential delivery after an item has shipped, there are additional fees subject to be charged besides the standard $50 fee. Now $589.99. Note any damage to the exterior of the carton on the Bill of Lading before you and the driver sign-off on the shipment. NAKTO E-bikesare warranted to be free from manufacturers defects in materials and/or workmanship for a 1-year period from the date of original purchase. If a defective part is found during the warranty period and the customer notifies us immediately, the seller will repair or replace the part based on his sole discretion. Please be prepared to supply the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. 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