Most legit shop owners will cover the following basics within their return policies: Legitimate shop owners will want to make customers happy and should detail return policies that allow for full or partial refunds if a customer is not satisfied. Thank you, Natalia, for your support and faith in our handmade art:) Your help in difficult situations is very important!! Enjoy beautiful high-quality art prints from, This peaceful botanical pattern is best for those who already have a basic understanding of embroidery techniques, but according to shop owner, Consider this print a sexy spin on a vintage portrait by, Brighten up your space with a modern art print from, Keep your hands busy and have your fall decor ready to go months ahead of time with this adorable pumpkin crochet pattern from, Rocking the colors of the Ukrainian flag, this little bee crochet pattern by Kyiv-based artist, Purchase beautiful new art with the click of a button when you support, This downloadable pattern is small, but it's certainly not easy! But already now my Facebook advertising account is blocked due to location.Thank you also to everyone who supports us during this difficult time! Responding to Photographs in Etsy Reviews. AdvisoryHQs Conclusion:IsEtsy Safe? The whole last night some of us who live in the Donetsk and Luhansk regions were afraid that their shops would be suspended or deactivated because of the location. Etsy sellers cannot see your credit card number, your credit card name, or any other information related to payment processing. Downdetector only reports an incident when the number of problem reports is significantly higher than . And I really hope etsy community will support us no matter how the situations will go on. Sitting down at night to read messages she has received has been calming, she said. Other Etsy sellers, unfortunately, create Etsy scams. When you enter your credit card info on Etsy, it is transmitted securely to their payment processor. Hearing cha-ching I remember someone helps me, I am not alone, someone sends me love and power to live through this horror having food for my family and being even able to help other people in need, I feel this support of many people worldwide.. The Etsy app makes a cha-ching sound every time there is an order and Shevtsova said its been reassuring to hear it throughout the day. Other Etsy complaints state that products did not arrive within the promised time frame. Even though we are located in another country, our delivery service is very good, since most use the services of express carriers (partially or completely). The Etsy review system encourages buyers to rate their transactions with sellers based on the following criteria: A buyer can use the 5-star Etsy review system either on Etsy.com or the Etsy mobile app to award a star rating between 1 to 5 for the product and seller and also leave further commentsregarding their experience. Does this mean that Etsy reviews shouldnt be trusted? Hello,My name is Natalia Zakomirna. Of course, the best thing you can do is to shop from legitimate stores in the first place. Also, I would like our international buyers (who can also be Etsy sellers) to know that it is possible and necessary to buy in Ukrainian stores. Weve made it even easier for you to support by rounding up some of our favorite printable digital downloads from Ukrainian Etsy shops. Use of this site constitutes acceptance of our, Press J to jump to the feed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I never thought so many people who dont know me would like to help me and my family, Shevtsova said. This could be because the item is of terrible quality, or the pictures are deliberately misleading. The curious thing is that Etsy only allows reviewers to post photos on 5-star reviews, therefore sellers can only hide photos from 5-star reviews, which one assumes be a positive overall review. HuffPost may receive a share from purchases made via links on this page. We are safe now. Many Etsy sellers are honest entrepreneurs with their own businesses while others like to sell items as a hobby to make some extra cash. A buyer can use the 5-star Etsy review system either on Etsy.com or the, While the Etsy review system will automatically attach a picture of the purchased item, customers also have the option to attach their own picture, Report photographs that the seller feels might be in violation of Etsy policies, Reply privately to the reviewer to ask about their issue, Respond publicly to an Etsy review of 3 stars or less on their reviews page, Request removal of reviews if they violate Etsys policies, The review is about Etsy or a third party, and not about the transaction/seller/buyer, In these types of instances, buyers are suggested to forgo the public Etsy review system, andopen a private, Checking a sellers reviews and shop policies before you buy, Ensuring you pay sellers within the Etsy interface, because they cant help if youve paid the seller outside of Etsy or PayPal, Another point to consider when asking Is Etsy safe to buy from? is Etsys return policy and other buyer protection policies in place. After all, if a customer is truly not happy with their product, it stands to reason that they wouldnt be leaving a 5-star review and therefore would not be able to attach a photograph to illustrate a discrepancy or defect. We are sure that you are all are side by side with us. Unfortunately, this creates a great deal of stress, both for Etsy sellers and buyers alike. Sellers living in the Donetsk and Lugansk regions are very worried about the sanctions(( because we live in Ukraine!!! 500+ business, marketing, and personal development lessons. We don't stop working. Your email address will not be published. Many Etsy.com reviews rave about vintage items and unique factory-made items sold on the site. In these types of instances, buyers are suggested to forgo the public Etsy review system, andopen a privateItem Isnt As Described case directly with Etsy instead. My prayers are with everyone in the Ukraine. For the most part, publicly traded companies comply with regulations and laws as they are always being watched by the SEC. Take a look below! While some may fold if you threaten to leave a bad review, others wont care. Sometimes my buyers write to me with prayers. Also review each firms site for the most updated data, rates and info. You can choose only "Ukraine" as the location of the store. Very immature. Worst app ever.It does not protect buyers ,only protrct sellers as they are the ones bringing them money l guess.you can't lodge a proper complaint against a seller they refer you back to the same seller you have an issue with Date of experience: February 22, 2023 Yulia Aspinall 5 reviews GB 3 days ago Whether it is shipping a product that does not match the description or trying to gain access to the buyers personal data, you should always take measures to protect yourself, even on a well-respected site like Etsy. Buyers do not want to get caught in Etsy scams with their money, so we will take a look at the security of buying through Etsy. These payment methods all fall under Etsy Payments (the new version of what used to be called Etsy Direct Checkout), which provides a safe and secure way to pay the seller. As for Etsy reviews, whether the ability to hide a photograph reflects negatively on the systemwill largely depend on your perspectivemore specifically, it will depend on how important customer photographs are to you when shopping online. appreciated. Updated When possible, avoid shopping from public computers, and only enter credit card information in on your own private devices. Image source, Iain . And our cities do not belong to invaders. Your effort and contribution in providing this feedback is much 2) Check the seller's record. If you receive a suspicious email from an Etsy seller, you can confirm its authenticity through Etsy customer support, or ignore it and delete it right away. Unfortunately, there are plenty of negative Etsy.com reviews that give both buyers and sellers reason to be cautious and do their research before committing to buying or selling on the platform. These digital downloads help support Ukrainian artists and makers during the Russian invasion, without burdening them with shipping. I just saw the breaking news here in the US. Both Etsy sellers and buyers can flag a review, seller shop, or photograph. Ukrainian sellers are in troubles. In my own personal experience, Etsy rarely removes reviews even if they DO violate the review policy. Manyare exceptional craftsmen who find that selling through an online forum is the best way to expand their business. This can be a real issue for certain shoppers, as gift items for example may be useless if they arrive significantly late. It is worth reaching out to inquire about this, but please avoid making threats simply due to buyers remorse. People from all over the world are also booking stays at Airbnb properties in Ukraine they dont plan to use, to get money to hosts. The fact remains that an Etsy seller can choose to hide a buyers photo of the product if the seller believes that it does not do the product justice. Etsy.com has been on the web since 2005 and currently has 2.3 million active sellers and 42.7million active buyers. If you are making a transaction in person, do not speak your credit card information aloud. Fake, counterfeit, variant or replica Nike shoes and many other brand name products are a huge problem in general. Overall Etsy reviews average the ratings of a seller from the past 12 months. I have never thought that all world is with us. While there is always some risk involved in shopping online, for the most part, Etsy is a safe site to use. They don't plan to check in. Note that if you have already filed a chargeback with your credit card company, you will be ineligible to open a case. eBay sellers with ratings in the 99-100% positive range that have made hundreds or thousands of sales are almost always trustworthy, as are sellers . For the rest of this article, I'll be covering some of the best ways to protect yourself from being scammed on Etsy. @PhyndzDo not know. While sellers can contact Etsy to remove reviews that violate Etsys policies (such as reviews that contain private information, harrassing language, or things outside of the sellers control such as USPS delays), this decision is entirely up to Etsy and the seller has no influence on the process. None . The main focus of Etsy is, Etsy.com has been on the web since 2005 and currently has, One way you can tell if a seller is safe to shop with is by looking at their Etsy reviews. Etsy is essentially a marketplace of custom, crafted goods that facilitates the connection of sellers and buyers. While they can see other items that youve purchased fromtheir shop only,they cannot see what youve purchased from other sellers on Etsy. Screenshots of messages from grateful Ukrainians are all over the internet. (Funny story when eBay was in its prime, I ordered what I thought what was a really neat looking clock. When you order, they order it from someone else for a cheaper price, and instruct that third-party to mail it to you instead. Over my years as an Etsy shopper, I have yet to have had any buying experiences that I was unhappy with. The easiest way to avoid using refund and dispute channels is to find a reputable seller. While the company has been able to capitalize off Covid momentum, the analyst notes . Only shop through Etsys official website, or through the official Etsy app. Get it from DstitchshopArtat Etsy for $3.50. First, Etsy operates in a "niche" total addressable market (TAM) of which it already has 10% market share. God bless. @Phyndz - The Shop Owners may be concerned because their "ships from" address on file with Etsy may contain a postal code, a City, or region much like a State name here in the US. On Etsys website, you can browse popular categories, such as: You might be wondering, Is Etsy legit? or Is Etsy safe? since anyone can sell products on the site meaning youre buying from an individual rather a large company thats mass manufacturing items. Etsy Review | Is Etsy Legit? But alongside donating to reputable organizations, there are small ways we can make an impact from afar. Get it from PrintsLandShop at Etsy for $4.78. If they do refund your money though, and you are in a place today do so, perhaps you could donate it to help those affected by the conflict. Create an account to follow your favorite communities and start taking part in conversations. The overwhelming majority of Etsy sellers are legitimate and have your best interests in mind. Does the products quality match what was described or expected? When questioning, Is Etsy safe? or Is Etsy legit? our Etsy review takes into consideration the ways in which a buyer can make a payment and if there is buyer protection in place. Etsy outages reported in the last 24 hours. Is Etsy Safe To Buy From? No, Etsy sellers have no way of seeing what youve purchased. If youre interested in using Etsy to buy a product, you might be wondering: is Etsy safe? But that doesn't mean there isn't any risk in using Etsy to buy something. Aside from checking Etsy.com reviews about a seller, buyers can also: Using buyer protection methods in place by Etsy can help buyers avoid Etsy scams. Given the incredibly dangerous war, the best way to support makers via Etsy is to buy items that can be digitally downloaded, like pieces of art and patterns for cross stitching, crochet and knitting. 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