Cheers, Shirley. ticketek junior ticket age. . Below is a list of the information you should provide us with in your initial contact: ** Some venues have an exclusive ticketing contract. This can be accessed using the 'Share and Save' button on the mobile ticket. Ticketek Online Terms of Use and Privacy Policy. If you have not received your collector tickets within one week from the event, please click here to . The season will feature eighteen clubs and is scheduled to run from 16 March until 30 September, comprising a 23-game home-and-away season, the longest in league . How can I get Ticketek to sell tickets to my event? Be dazzled as a cast of Australian musical theatre stars, the Perth Symphony Orchestra and maestra Jessica Gethin bring your favourite Disney animated film scores to life. If you raise the ticket for 18 years it'll grow into an adult. Ticketek may cancel an order made as a result of any such error, although in the case of a pricing error Ticketek will endeavour to contact you to give you the option of purchasing the ticket at the correct price. In providing these services, Ticketek owns and operates . . Don't worry though, until you finalise your purchase the value will remain on your voucher. The fastest way to buy tickets for your next live experience, with easy access to view and share mobile tickets with friends. $345.00 . However, if you chose ezyTicket, this will be attached to your confirmation email in PDF format. Ticketek takes the issue of scalping seriously. Tickets can be purchased online through Ticketek at www.ticketek.com.au once they are on sale. No upcoming games . Your confirmation email will include all of your delivery details, plus your customer information. https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf endobj Can I delete the details of my saved credit or debit card? Change My Location ticketek junior ticket age. Can I request a refund if I accidentally selected the Refundable tickets option? We will be in contact with you within two business days of receipt of this information. So for example if you are attempting to purchase tickets in a Visa Entertainment pre-sale, but your saved credit or debit card is a MasterCard, you won't have the option to finalise payment using your saved card. Postponed and Cancelled Events. If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. What's the age limit for junior tickets? How do kids tickets work? Ticketek recommends that you select Registered Mail for these events where available. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney . how do I contact them. At venues using turnstiles, scan your Ticketek mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner. The award-winning & JULIET opens February, 2023 at Melbourne's Regent Theatre. When can I request a refund if I have purchased Refundable tickets? endobj Unless required by law (including the Australian Consumer Law), neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses; Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. Super Netball Tickets on Ticketek Super Netball Tickets on Ticketmaster. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). You are required to present your credit/debit card and photo I.D. When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. Customers in New Zealand can purchase tickets by calling the Ticketek New Zealand Call Centre on 0800 842 538 and ask for . Find out more about. Has anyone got any ideas on what I can do? Mon 13 Mar 2023. Junior. This may vary slightly depending on which delivery method you choose. Monday (13 March - Public Holiday): 10am-4pm This April 7-15, the Gold Coast transforms into a Swimmer's Paradise for the 2023 Australian Age Swimming Championships! How can I receive my Ticketek Gift Voucher? If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. If you want to buy tickets in more than one price category continue through the purchase process and come back to select more tickets before you make your payment, Now select the quantity of tickets you'd like to purchase. Yes, you can partially refund part of your ticket purchase if your circumstances meet the list of approved reasons. AAMI Park. Please ask your friend to check their junk mail. . If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Sign In is displayed at the top of the 'My Events' section. ), Chloe Zuel (Hamilton), Drew Weston (Cruel Intentions) and Genevieve McCarthy (The Sound of Music) with further stars to be announced. Overall my experience proves why the App has a less than 2 star rating. Any junior without a pre-purchased $0 ticket will not be permitted . No. How do I find out the expiry date of my Ticketek Gift Voucher? I ordered a lanyard with my ticket purchase, when will this arrive? You will get an error message if you enter the Voucher ID incorrectly. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. Phone: 07 3035 6220 (select 1 for Membership) Email: membership@thegabba.com.au. Concession and Children's ticket entitlements vary from event to event. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. If you find yourself at the venue and unable to access your ticket on your mobile phone, please visit the Box Office and they will be able to help you. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. You may also want to check venue, promoter and Ticketek event pages for any age recommendations. I've sent an invitation but some or all of my friends did not receive their emails. Don't forget to bring your ezyTicket to the event. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. There is no age limit for junior tickets. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. - Ticketek website. . Email us now at newevents@ticketek.co.nz, To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. The email account that the message has been sent to is full. Do I need to add to Passbook to gain entry into the venue? What is a price category? Ticketek don't answer their phone. If your session time expires, you will receive a notification and will be required to access the site again. Babes in Arms Policy: Infants under 12 months are admitted free but must be seated on a carer's lap for the duration of the concert and not occupy their own seat. Note that General Admission tickets, if lost may not be replaceable therefore we again recommend ezyTicket or Ticketek Mobile Ticket, or registered mail where available, On occassion you will also be asked to complete the Ticketek safeguard ("Captcha"). You will need to provide some form of ID so that the staff can access your Ticketek account details. For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. Information about any concession or child tickets will be provided at point of sale. Ticketek Gift Vouchers can be redeemed for tickets to participating events on sale through ticketek.co.nz, the Ticketek Call Centre and Ticketek agencies. It will be Ed's first tour down under since his record breaking 2018 Divide Tour, which saw Ed smash the record of the highest selling tour in history, with a phenomenal 1,006,387 tickets sold across Australia and New Zealand alone. What happens if I lose/change my phone or accidentally delete my Mobile Ticket? Children between the ages of 12 months - 13 years are required to hold a Junior ticket. You may be denied entry into, or removed from, an event where the Seller has reasonable grounds to do so, including if you breach these Terms and Conditions or the Sellers Terms, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others. https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm The email you received was sent to you by one of your friends when they purchased tickets for an event through the Ticketek website, to let you know that they reserved tickets for you to the same event. Choose the best delivery option that suits you. Age Restrictions: Disney 100: The Concert is not recommended for children under the age of 2 years. Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. Please refer to Ticketek's. Event promoters decide whether or how to offer concessions and children's tickets, and certain venues are affected by alcohol licensing laws so minors can not attend. %PDF-1.5 The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? Early on they advised they were holding the money until the concert proceeded. When you are purchasing multiple Mobile Tickets, you can opt to have them all sent to your phone or have each ticket sent to a separate mobile number. In addition, during Adelaide Festival, the Ticketek Call Centre will also be open: Sundays (5, 12, 19 March): 10am-4pm. ) Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). If your question has not been answered in any of the FAQs above, please complete the Ticketek Online. The fee is per transaction so you only pay one fee regardless of how many tickets you purchase in the transaction. Children aged 3 and under as at 1 January 2023 are entitled to enter the ground at no charge; however they must not occupy a seat. . This is just another way of conveniently storing and viewing your mobile tickets. Invitee A changes their mind and does not proceed with their purchase. Mobile Ticket delivery gives you the option to have your event tickets delivered directly to your phone via SMS. Children aged 5 and under as at 1 January are entitled to enter the ground at no charge; however they must not occupy a seat. Will credit card pre-fill function work on Ticketek's mobile site and mobile apps? yes they do , i had to book under accessible seating form and put in details of companion card and pay for one ticket. What can I redeem my Ticketek Gift Voucher for? Where possible, we approach eBay, via its VERO program, to have copyright infringing listings removed from its site. How do I check the balance of my Gift Voucher? Ticket Scalping - patrons who have purchased tickets in a manner which in any way breaches section 30C of the Major Sports Facilities Act 2001 (Qld) may be refused entry to the stadium. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. If you are using the Ticketek iPhone app, the tickets in your Ticket Wallet will automatically adjust the backlight to be suitable for scanners. Children 3 years and under. Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. Ticketek is an absolute disgrace - how they are allowed to continue to trade in Australia is beyond belief. We recommend that you confirm with your venue whether they have an existing ticketing agreement. If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. I would start with Consumer Affairs Victoriahttps://www.consumer.vic.gov.au/Their website is easy to navigate and unlike Ticketek they actually have trained staff who will contact you back. Why is your site permanently unavailable. Umbrellas must not be raised during play. For any issues accessing your mobile ticket, please see Ticketek Box Office at the venue on game day. An invitee purchasing seats can select up to the maximum seats currently remaining for the group. BUY TICKETS INFO. Ticketek will only mail tickets to the residential address of the credit/debit card holder. Presented by: How do I add my mobile tickets to my Ticket Wallet? Sat. Tickets for all Sydney Sixers matches are available through www.ticketek.com.au or at the gate on match days. Please note there maybe no replacement for General Admission tickets. You can also add the details of your credit or debit card ahead of your next Ticketek purchase by visiting the Payment Details page after logging in to your My Ticketek account. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller). Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of venues for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the venue name to read see more information about that venue. How do I update my credit or debit card details once they have been saved? Melbourne Victory v Western United. What if a show is cancelled or postponed? Is there anything special I need to do when I get to the venue to scan my mobile? If your Gift Voucher is a pdf, the expiry date is 12 months from the purchase date listed. If an event is cancelled or postponed you will need to contact Ticketek for a refund. To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region. Why does Ticketek offer AFTERPAY if it doesnt allow the processing of payment .?????? Companion cards accepted? I applied for a refund in August but have not been contacted. For example, Queensland has the Major Sports Facilities Act 2001 and Victoria has the Major Sporting Events Act 2009. The following concession policy applies to the sale of daily ticketing during the 2023 Toyota AFL Premiership Season and the 2023 Toyota AFL Finals Series; Please note: During the members pre-sale Club members are required to purchase a finals ticket that is equivalent to the type of membership that they hold (i.e Adult members can only purchase an Adult finals ticket). Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . No, Ticketek Gift Vouchers are not reloadable. This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. Be provided at point of sale any junior without a pre-purchased $ 0 ticket will be! Or child tickets will be attached to your phone via SMS there anything I... 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