Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. You can find out more about which cookies we are using or switch them off in settings. I felt so uncomfortable from the get go. Both of us were driving so no wine but we did sample a 'mocktail' each. But the food is good! Copyright 2023 Jack O Bryans Limited | All Rights Reserved, Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm. Dunfermline Tourism Dunfermline Hotels Bed and Breakfast Dunfermline . I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. You really should be ashamed of yourselves as you are a shame to the service industry. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. The food wasn't so appetising with such distasteful service. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. I felt belittled and slightly bullied to be honest. Mostly good service. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Definitely not you. Location. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. We were there for our anniversary.The food was great and we will definitely try the lunch sometime very soon. Jack 'O' Bryan's Our passion is great food and great service. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Iberian & Seafood Inspired Restaurant,Tapas Gin & Cocktail Bar. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. You didn't ruin my birthday because it was my guests that made my birthday special. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. It definitely had the wow factor in taste. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. We know how to treat guests and your establishment definitely does not. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. We had to ask. But the food is good! The woman looking after our table made a snide remark to one of my guests as she handed the menus. Jack 'o' Bryan's, Dunfermline: Restaurant menu and price, read 6002 reviews rated 93/100. A lovely evening which we would happily repeat in the future. There was a good steady flow between our courses. It definitely had the wow factor in taste. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Specialising in Scottish Meats, Fresh Fish, Seafood and Pastry, Reservations, Seating, Serves Alcohol, Full Bar, Table Service, There are newer reviews for Jack 'O' Bryan's. Then for 12 I expected more than 2 scallops as a starter. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. How dare you! Please do better next time. I'm really writing this review for your staff to reflect and do better. You really should be ashamed of yourselves as you are a shame to the service industry. Get yourself along and try it David and Victoria. Haymarket Media US. We left hungry and angry as it is rudewill find somewhere else I am sure! I know exactly what you mean about this "lady". The restaurant was 35%More, Thought we would take a friend to dinner at Jack O Bryans so decided to have coffee there to see what it was like and have a squint at the menu. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. Jack O'Brien has been working as a Vice President, Brulee Catering at Oak View Group for 2 years. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Note: your question will be posted publicly on the Questions & Answers page. Dunfermline. We also found the staff very professional and knowledgeable. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The guy next to me did well as he got 3. Can a gluten free person get a good meal at this restaurant? We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. Get yourself along and try it David and Victoria. Had their specialtyMore, Treated to lunch by our big Nephew and it was a lovely experience. Then for 12 I expected more than 2 scallops as a starter. We eat here on Saturday what a pleasant surprise excellent food .. the chef easily accommodating my wifes dietary restrictions. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Improve this listing. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. I know exactly what you mean about this "lady". I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. We know how to treat guests and your establishment definitely does not. My three final guests rushed in about 15 minutes late (at most). A full list is available within the "safety precautions" section of this page. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Jack 'O' Bryan's | Dunfermline I'm really writing this review for your staff to reflect and do better. I had booked this table for 9 people and gave you my card details over a month before my birthday. It was just poor service. It definitely had the wow factor in taste. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. 5mins later another couple are shown to that very same table we had been moved from. I'm so shocked by your lack of tact and professionalism. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. Love eating at this restaurant., as the food is always amazing. I'm really writing this review for your staff to reflect and do better. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Are you sure you want to delete this question? Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. Excellent lunch. Great food. mail@jackobryans.com. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. A full list is available within the "safety precautions" section of this page. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. Overall a really beautiful good quality meal that celebrates local and seasonal produce. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. I felt belittled and slightly bullied to be honest. Both of us were driving so no wine but we did sample a 'mocktail' each. Definitely a return visit is required! Our passion is great food and great service. We will be back again soon however, so keep up the good work. We will be back again soon however, so keep up the good work. I don't usually write reviews but I will take my time with this one. Im not a massive dessert fan but this dessert was a game changer! Travel safe during COVID-19. Jack 'O' Bryan's, Dunfermline: See 255 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 181 restaurants in Dunfermline. Tripadvisor performs checks on reviews. It was just poor service. Jack O'Brien was born in Philadelphia, PA. How tall was Jack O'Brien? And got to say Jack Obryans was just delicious! Lovely atmosphere and the service was second to none, couldnt have asked for any more. I felt belittled and slightly bullied to be honest. There was a good steady flow between our courses. We are using cookies to give you the best experience on our website. Jack 'O' Bryan's, Dunfermline: See 277 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. if in Edinburgh would be a lot more expensive. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. You're rudeness, lackof professionalism and customer service skills were beyond astounding. We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. Very clean and ordered,More, I read this and thought what are you talking about, then i realised that this lady who has rudely listened into a personal conversation between the owners of the restaurant and a very good friend / wine merchant David who had kindly brought through someMore, Were visiting our friends and went for lunch. I felt so uncomfortable from the get go. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. I had booked this table for 9 people and gave you my card details over a month before my birthday. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. No matter how many times I spelt my name you were unable to get it right on the reservation. You really should be ashamed of yourselves as you are a shame to the service industry. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Best Dining in Dunfermline, Fife: See 21,022 Tripadvisor traveller reviews of 185 Dunfermline restaurants and search by cuisine, price, location, and more. I felt so uncomfortable from the get go. COVID-19 update: See the added health and safety measures this property is taking. Can a gluten free person get a good meal at this restaurant? Im not a massive dessert fan but this dessert was a game changer! Afraid we wont be back.More. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Jack 'O' Bryan's. 283 reviews Open Now. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. There was a good steady flow between our courses. I'm so shocked by your lack of tact and professionalism. Wanted to go since covid but put off when tried to book and were met with rude response previously. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. Jack 'O' Bryan's Claimed Review Save Share 278 reviews #11 of 106 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:00 PM COVID-19 update: See the added health and safety measures this property is taking. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! View the profiles of people named Jack O Brien. Thanks again!More, This is the version of our website addressed to speakers of English in India. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Definitely not you. Thanks again!More, This is the version of our website addressed to speakers of English in the United States. If the food wasn't so good, no none would dine here. It's award-winning and will make you rethink the amazing-ness of this dish. We went for all three courses and it all tasted so good! It definitely had the wow factor in taste. mail@jackobryans.com 01383 324720. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! This place is well known for its great service and friendly staff, that is always ready to help you. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. You can follow this profile to get notifications of Jack O'Brien's new podcast credits. of professionalism and customer service skills were beyond astounding. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. Had iberian fish supper which was extremely tasty. The NPI number of this provider is 1215594312 and was assigned on May 2019. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. Read more See all (175) Tripadvisor performs checks on reviews. We left hungry and angry as it is rudewill find somewhere else I am sure! Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 5 Chalmers Street, Dunfermline KY12 8AT Scotland. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Join Facebook to connect with Jack O Brien and others you may know. We also found the staff very professional and knowledgeable. Great atmosphere and service. Visited last night for the first time. See all (170) If the food wasn't so good, no none would dine here. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Definitely not you. Afraid we wont be back. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. We know how to treat guests and your establishment definitely does not. My three final guests rushed in about 15 minutes late (at most). Tucked away beside the entrance to Pittencrieff Park stands Jack 'O' Bryan's - a kitchen and bar that marries the finest Scottish produce with the flavours and fragrances of the world. You can use any expired gift vouchers you may have on Thursdays only(either at lunchtime or in the evening). I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! You will hardly forget great coffee that you can try. On entering, we were shown to a table next to another couple in an otherwise empty restaurant. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Everybodys feeling the pinch at the moment. Are you sure you want to delete this answer? Ridiculous. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. It is on your bill! Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Order tasty fruitcake, lemon pie and Scones. On the way out we bought some of Jacks chocolates which were divine. The table next to us that we had sat at was not booked until later. How dare you! Jack O'Brien weighed 184 lbs (83 kg) when playing. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. seriously good recommendations. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Face masks required for staff in public areas. Fantastic as always every dish sublime and drinks expertly prepared. Yes indeed. Im not a massive dessert fan but this dessert was a game changer! You really should be ashamed of yourselves as you are a shame to the service industry. Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. more, British, Scottish, Vegetarian Friendly, Gluten Free Options. We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Get yourself along and try it David and Victoria. This website uses cookies so that we can provide you with the best user experience possible. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. I know exactly what you mean about this "lady". Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Does this restaurant offer table service? The good was excellent. Try their Cullen Skink. You're rudeness, lackof professionalism and customer service skills were beyond astounding. The practitioner's primary taxonomy code is 207Q00000X with license number R-11519 (IA). I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. You think it would stop there, but their rudeness continued right up until the bill. There was a good steady flow between our courses. Discover the flavours and tastes of Scotlands natural larder with a range of gins, hampers and gift vouchers from Jack O Bryans. A lovely evening which we would happily repeat in the future. Read more See all (170) Jack O'brien is a primary care provider established in Des Moines, Iowa and his medical specialization is Family Medicine with more than 4 years of experience. I'm really writing this review for your staff to reflect and do better. The guy next to me did well as he got 3. 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