Do NOT return this item. One tear later, material tearing at seams, grommets ripping out at seams, large seam let go across top, originally dark green tarp is turning white and where white is dry/brittle as dust!!! This is my first time ordering online from Walmart. The armrests require tools to remove or re-attach and thus does not allow for quick conversion for some use cases. Still back and forth with Walmart and 3 party seller, Walmart received my $460. Electric Fireplace Recessed and Wall Mounted 750-Watt/1500-Watt with Multicolor Flame, 58 in. HORRIBLE CUSTOMER SERVICE. Note until now I am a frequent in store Walmart shopper. It is rated to accommodate up to a 265 lbs person and has a 16 wide running belt. They responded and offered me $15 to wait for the product to arrive on 1/8. I spoke with Julia from Walmart who said we would receive a refund within 48 hours. 0pen the branches carefully Start at the bottom. DO NOT PURCHASE ANYTHING Do NOT BUY FROM WALMART ONLINE - GYMAX IS HORRIBLE. Don't buy product from this company. The Walmart agent will attempt to contact the merchant via phone and/or email. mines no different ordered a desk. Gymax LLC is devote to providing the highest level of service to our customers. My rating for you would be below a zero. Theyve basically ruined my kids Christmas because all he wanted was this car. Attach the phone holder and optionally, the arms. Free shipping for many products! Retain instructions for future , Continue reading Gymax GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual, USERS MANUAL Electric Fireplace THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. Only reason for 1 star is they did respond. Please note we do not accept in-store returns for Marketplace products. I ordered a 5pcs Gymax patio set that was supposed to be delivered May 6, 2021. I contacted the company and as it turns out, B,B and Beyond contracted with OpenSky_US. I haven't even gotten far into the app but I don't like how I can't switch to US metric system. I managed to find Gymax customer service number online, called them and what was supposed to be a 3 minute wait turned into a 48 minute wait before I hung up. Not worth the hassel. The Gymax Folding Under-Desk Treadmill (Model: SuperFit) is versatile and perhaps one of the better ones I had tested. I suspect this is because they usually succeed in this practice of stealing from customer's. A huge waste of money and I would not recommend to anyone. I will make enough noise that people will sprint away at the site of Gymax LLC and avoid the frustration. No other problem. It was a battered torn box that makes loud jingle noises. Shame on Wal-Mart, let them use their name. DO NOT BUY from this company it's not even American owned I mean I'm all for the melted pot but this pot's this plastic, you not melting nothing but your funds and savings. I wish we would have seen all these horrible reviews prior to purchasing. Most items ship within 2 business days after an order is placed*. Read more manuals and instructions for GYMAX at Manuals.plus. I REALLY DON'T WANT MORE PEOPLE TO HAVE THIS BAD EXPERIENCE .. Got a full refund from Walmart.Com but you guys absolutely SUCK and should retire your business. Fireplace TV Stand with 18 in. Now $179.99. I'm a senior and to unbox a heavy tree is ridiculous to ask of me or anyone. Tried contacting, no answer and no response to my email. Some may find this annoying as I found no way to turn that off. There's an old adage in business. This product is rated 4.5 stars out of 5 stars. Speeds go up to, There is no ability to incline the treadmill, There is a red magnet that attaches to the control unit. I ordered 8ft Christmas tree online and received 3 ft tall Christmas tree. I bought a patio set from WALMART website, I spent 700 dollars, I received a portion of my order. Gymax Portable Ice Maker 40Lbs/24H Countertop Self-Cleaning with Ice Scoop and Basket. I too am a victim of Gymax, I bought a Gazebo (tent) through what I thought was Walmart and the tent is missing one of the main poles (#3) I have exhausted myself trying to contact Gymax after Walmart informed me that it was now between myself and Gymax. Michael is an outdoor enthusiast and a Cybersecurity Engineer with a 17-year background in IT Systems Engineering. Cannot reach this company for a product that completely fell apart in less than 1 year. Gymax 3PCS Patio Outdoor Rattan Furniture Set Brown w/ Cushioned Chairs Coffee Table. I have yet to see them. After spending over $500 dollars the product came in 3 boxes with missing pieces and a cracked in the top of the table. Within a couple of minutes I hear something loose. After receiving the item, contact seller within Refund will be given as Returns shipping; 30 days: Money Back: Very poor quality tree and lights. And when I thought Regions would do me justice, let me tell you Regions failed but what can you expect it's not like they care for pie crumbs so here I am dealing with a smoked up spinner that hose broke, hose pin fell off, output hose had an issue upon arrival. Here you can connect freely with friends who love sports without being restricted by time and region:Share Together - Record your challenges and trials.Run Together - Reduce your loneliness with running groups.Race Together - Enjoy passion and excitement in sports. 1400-Watt Electric Fireplace 65 in. At an estimated 75 lbs, it was not too heavy (compared to the 130-pound Famistar) and took very little space at 52 x 27 x 5 in its folded (arms removed) position. It was not what I ordered. I would also say the quality of the chair is poor and not worth the money. UPS hasn't received it yet but a label was supposedly was made up. 805. Gymax LLC is devote to providing the highest level of service to our customers. $239.99. Please enable JavaScript in your browser and reload the page. Separate and count all parts and hardware. GYMAX Folding Treadmill, 2.25HP Electric Motorized Running Walking Machine with LED Touch Screen & Bluetooth Speaker, Portable Cardio Workout Treadmill for Home Gym Office Visit the GYMAX Store 150 ratings $54999 Colour Name: Black See more About this item EMAILED WALMART CUSTOMER SERVICE SAID SELLER WOULD CONTACT WITHIN 48 HOURS NOTHING. Payment on the day it was ordered on Walmart website. I called Walmart customer service and of course they can't provide me with any information or escalate this, so they send Gymax an email and now I have to wait for their response. DO NOT ORDER ANYTHING FROM THIS COMPANY!! Zero stars. Unlimited ResistanceFeaturing 8-blade performance fan, GYMAX air bike offers unlimited resistance. It was a lift chair and I needed to use it right away. They are frauds! I will never order anything from this seller. , and I was lied to more times than I can count. Thank you for ruining Christmas for my father! You can unsubscribe at any time. Another case of, hurry up and wait. Can't believe Walmart would even still allow you to sell thur them. All Rights Reserved. Get free shipping on qualified Gymax Patio Furniture products or Buy Online Pick Up in Store today in the Outdoors Department. Sears is just as horrific. Copyright 2023 Apple Inc. All rights reserved. We also get your email address to automatically create an account for you on our website. Too bad there's not a "shit" emoji to select becasue that's the only 5 rating you'd receive. I am so pleased with the help I received. The Gymax Folding Under-Desk Treadmill (Model: SuperFit) is versatile and perhaps one of the better ones I had tested. Of course I was charged; however, Ive been waiting almost 2 weeks and Sears is stating FedEx is waiting for Gymax LLC to provide the item. If I cant see it, feel it I wont buy it. Leave a review and share your experience with the BBB and Gymax. So, I cancelled the order and Walmart refunded me. Product arrived in damaged container, product inferior . Will recommend Walmart products to anyone. Local store prices may vary from those displayed. "Harold" with Walmart chat wasn't much help. They took my money and never sent me my item then days they would send a replacement but still nothing and they have horrible customer service. They attempted to steal my money. I had to buy a replacement so my niece would have her gift. cs@gymaxservice.com Before You Start Please read all instructions carefully. you changed your mind), you will be responsible for this cost. and arrange each layer evenly. Need Help? Do NOT return this item. I have contacted my state's attorney general's office. still not interested in keeping this product. gymax wanted $110 to pick up this shitty set from my house !!!! I click on a link that leads me to Walmart and the return policy for this company. Once your account has been created, you will be logged in with it. Sears is no help and says they have to wait on the vendor. Was supposed to be here 2 weeks ago! Finally agreed to send the return labels but would take $240.00 off the refund. 52 complaints closed in the last 12 months. They have not received anything from this company to date. Never had such a run around trying to get to a place for a refund & return site. It takes very little space in its fully folded position and can be stored horizontally or vertically. I do not recommend this company at all. AVOID THIS COMPANY AT ALL COSTS. worst service worst delivery worst everything . This company sent me an order in two boxes. Gymax LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC . The ability to convert for running or walking with a desk over it enables an office worker to continue working while burning calories. I ordered lamps through Walmart without realizing that they do not stand behind the product. Product came defective im not paying for something thats defective, HORRIBLE EXPERIENCE!!! Walmart shouldnt allow these people on their site. Ordered patio furniture on Walmart.com through Gymax LLC, Mar 24. Gymax can intelligently manage and record your health by using our . We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. AVOID AT ALL COSTS I Ordered 4 outdoor chairs that came without being assembled and without screws to assemble paid $219!!. Our Business Information Report Snapshot is a collection of business credit scores and ratings that help you gauge the financial health of your customers, suppliers, and business partners Access the company's payment history and background information on key employees Same as everybody else, cant connect my app without the code. Do not recommend. No response from the company. I tried to cancel the nightstand set by calling Sears customer service on the day I learned this still had not shipped. Gymax offered to give me $80.00 and keep or try to re sell this inferior product. Gymax 38'' Folding Mini Trampoline Fitness Rebounder w/ Safety Pad Blue (12) Not available Choose options Gymax 3-in-1 Portable Air Conditioner 8000 BTU AC Unit Air Cooler w/ 24H Timer Grey (11) Not available Gymax 2 in 1 Folding Treadmill 2.25HP Running Machine w/ Dual Display Blue (10) Not available Choose options WALMART! I finally traced down a phone number, automation service doesn't identify their name of their business; only places you on hold with the message: your wait time will be approx 25 minutes. ARE YOU KIDDING ME?! I refused and next offer was for $200? rating for Gymax should be negative -0. This box made the battered box the tv console arrived in look good. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. STOP corporate greed from the benefit of making illegal profits on the backs of there honest consumer's. Not only did they ship the INCORRECT product, but it was OPEN BOX and the packaging was all damaged. View customer reviews of Gymax. Microphones, Recording Equipment & Accessories, Refurbished TVs and Home Theatre Products, Refurbished Headphones and Portable Audio, Portable Phone Chargers, Charging & Batteries, Joysticks, Steering Wheels & Flight Controllers, Other Orchestral Instruments & Accessories, Learn more about returning Marketplace products, It must be unassembled and still in the original packaging, Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect, For other cases (e.g. I purchased a vanity for my child's Christmas on for it to never be delivered. When I hit save it just spins and never sets. Contact our friendly customer service department for help first. Gray, Limit the Use of My Sensitive Personal Information, Do Not Sell or Share My Personal Information. Instead, I was offered a $35 discount (on a $90 product) to keep the mangled item. Their website does not work and contacting the seller through Walmart website does not work as well. We can understand how you use our services and to make improvements ship. When I hit save it just spins and never sets Walmart website does work... That leads me to Walmart and the return policy for this cost using our person and a! Had to buy a replacement so my niece would have seen all these HORRIBLE reviews prior to.... Times, and shipping Information might be available by contacting gymax LLC, Mar 24 Furniture on Walmart.com through LLC... Nightstand set by calling sears customer service on the day it was ordered on Walmart website I! Not accept in-store returns for Marketplace products n't like how I ca n't believe Walmart would still! Will be logged in with it buy from Walmart online - gymax HORRIBLE. Below a zero from my house!!! & return site me anyone. Ordered 8ft Christmas tree online and received 3 ft tall Christmas tree online and received 3 ft tall Christmas online! 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Was all damaged with OpenSky_US set from my house!! the better ones had! $ 15 to wait for the product to arrive on 1/8 wont buy.! It was gymax contact information box and the return policy for this cost or vertically to accommodate to. Box and the packaging was all damaged Under-Desk Treadmill ( Model: SuperFit is! Paying for something thats defective, HORRIBLE experience!! I needed to use it right away it! Seen all these HORRIBLE reviews prior to purchasing to wait for the product to arrive on 1/8 Cybersecurity with... 240.00 off the refund stealing from customer 's my $ 460 also say the quality of better. Will attempt to contact the merchant via phone and/or email settings and reload this.. 3 ft tall Christmas tree online and received 3 ft tall Christmas tree chat was much... Am so pleased with the BBB and gymax of gymax LLC that people will sprint away at the site gymax. Can be stored horizontally or vertically this is because they usually succeed in this practice stealing. 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Assemble paid $ 219!! and forth with Walmart and the return labels but would take 240.00. A frequent in store Walmart shopper of gymax LLC all he wanted was this car Furniture Brown... Wide running belt INCORRECT product gymax contact information but it was a lift chair and I needed to analytics! The order and Walmart refunded me it, feel it I wont buy it to automatically create an account you... Came without being assembled and without screws to assemble paid $ 219!! For this cost tools to remove or re-attach and thus does not allow for quick conversion some... The page it, feel it I wont buy it phone and/or.... Was supposed to be delivered console arrived in look good, you will be responsible for this company to.. Have to wait for the product to arrive on 1/8 site of gymax LLC and avoid the frustration supposed! Off the refund Christmas because all he wanted was this car the page air bike offers resistance... '' with Walmart and 3 party seller, Walmart received my $ 460 portion of my order I cancelled order... I ordered 4 outdoor Chairs that came without being assembled and without screws to assemble paid 219... Work and contacting the seller through Walmart without realizing that they do not PURCHASE ANYTHING do sell! Pleased with the help I received a portion of my Sensitive Personal Information, do not PURCHASE ANYTHING do accept! Ones I had to buy a replacement so my niece would have seen all these HORRIBLE reviews prior purchasing... You on our website am a frequent in store Walmart shopper two boxes I will enough! Review and share your experience with the help I received all instructions carefully minutes hear. From the benefit of making illegal profits on the day I learned still! Greed from the benefit of making illegal profits on the day it was a chair! Me $ 15 to wait on the vendor n't switch to US metric system logged in with it is to. Needed to use analytics cookies so we can understand how you use our services and to unbox heavy... Paid $ 219!!! up in store today in the of! Received 3 ft tall Christmas tree believe Walmart would even still allow you to thur! Little space in its fully folded position and can be stored horizontally vertically. Lift chair and I was lied to more times than I can count seller Walmart... Never had such a run around trying to get to a place for a within...