But we don't know. You should be able to go on your Expedia account and see what the total charges are. Airport approved? They should be able to see its a duplicate charge and just push the other one back. The benefit of free cancellation and a fullRefund on booking cancellation within 24 hours of ticket reservation is offered by the online travel agency. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. I booked a hotel through Expedia and when I got my bill they charged me twice. Shopping for an engagement ring, but dont know where to start? Third-party services can sell their flight deals for less than the average ticket prices because of a bulk discount. Not kidding! Is it cheaper to book through airline or Expedia? WebAnswer 1 of 4: Hi guys. Im panicking, and Im at a loss. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Airline, Airport, and Travel Abbreviations. 167.172.102.133 They are able to put a hold on you if you want the room. whom should i talk ? I have used Expedia.ca for years. It said that the person who answered your first call would not have been able to This is between you the OTA and your credit card company. Cathay Pacific flight change means very tight layover. If you violate the terms of booking, you wont be charged fees. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Its fine to ask your travel agency to help when theres a problem like this on your itinerary. The subject heading for both charges is identical. Better customer service can be obtained if you book directly through the hotel. The weird thing is, and I noticed this a couple of days ago - was that Expedia charged their $10.00 fee, and nothing else. Please work it out and refute any charges that may have shown up. There is a 24 hour free cancelation policy on the website. Our Concierge Professionals will help guide you on your search by answering questions, directing your to resources, and connecting you with our trusted vendors. I booked a round trip (ta && ta.queueForLoad ? It put me so my credit card only had 12.00left so I got declined trying to buy something else which is annoying. Hi guys. If you want to get a refund, contact your bank and tell them what happened. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-105611011', '');}, 'log_autolink_impression');flight for total 1624.43$ CAD but firstly i put 1800$ CAD in my credit card then i made the booking now my statement shows that i have booked 1624$ flight twice so currently my balance is in minus. In these instances, the charge may appear twice in I wanted an Easter break worth remembering, and have just enough to pay for it. Is it down for me? A MasterCard representative said that the best way to avoid having to pay twice for the same product is to monitor your monthly statements or to check your credit Hi :) my BANK deleted double reservation, so , it was a bank issue not Expedia sorry for my previous post, but might be usefull for the other peopl Check your Expedia account (just in case!) This topic has been closed to new posts due to inactivity. Its usually followed by someone trying to make the same reservation again on the same site, or worse, on a different site, and then attempting to cancel one. Dont use a debit card for car or hotel reservations because of this. That is weird. Create an account to follow your favorite communities and start taking part in conversations. But the booking process seemed to have frozen at that point. I told Expedia there had been an error in the booking system and it confirmed two flights had been booked. This happened to me but it wasn't a true duplicate charge, it was two charges pending due to the way the payment is authorised. This website is using a security service to protect itself from online attacks. I hope it is a shadow hold only. Im a postgraduate student and cant afford to lose this much money. The prominently displayed customer service number is 1 (800) EXPEDIA and it is easy to make changes or re-book flights. I have suffered an expensive problem booking a holiday through Expedia's website. This did help me as I have been double charged on my credit card for a (ta && ta.queueForLoad ? June 1, 2017. a. Expedia Group pays all taxes (state, local, and occupancy) directly to the State of New York for partners within New York City limits. They wont speak to me on live chat as the booking is too far away and the email address no longer works! The issue is that the initial payment also came out so now I have been charged double. On the payment screen, it It really put me into panic . my BANK deleted double reservation, so , it was a bank issue not Expedia, sorry for my previous post, but might be usefull for the other people having same issue- please contact your bank assistant first :), This is the version of our website addressed to speakers of English in the United States. The website was launched by Microsoft. The issue is probably more to do with your bank than Expedia - why wait until tomorrow to call them, call them today to get the hold reversed Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. If the hotel is scamming, they won't have a valid confirmation number. Luckily not stolen info in this case but the actual JetBlue charge is what showed as posted and the same amount pending. Will a reimagined Dallas Museum of Art truly embrace diversity? The cookies is used to store the user consent for the cookies in the category "Necessary". I would have had no idea of this had I not had problems with another transaction. In the United States, airlines are required by federal regulation to allow you to cancel a flight within 24 hours with no penalty. JavaScript is disabled. SA, London. I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. WebThe payment was successful and the trip was booked. more. But opting out of some of these cookies may affect your browsing experience. Keywords. Most like the first charge is a mock charge that will disappear from your card soon. At least that's what I thought. Hi All, stayed at a pub recently and paid the bill of 140.00 on an MBNA credit card. However, I got charged TWICE for $385.20. Find Beautiful Engagement Rings, Earrings, and other Jewelry, Search and Compare Diamond from Top Jewelers. I have bought 2 tickets in total of 212,USD, 212,USD same day and 212,USD 4 days later, last reservation has a reference to the first one, but expedia says that they have charged only once- but I see that not.. A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. Yes, I would ask expedia for a refund. Online booking anomaly meant I was charged 365 for my flights and another 395 for tickets for the same trip, Original reporting and incisive analysis, direct from the Guardian every morning. The cookie is used to store the user consent for the cookies in the category "Performance". You also have the option to opt-out of these cookies. By signing up you agree to our Terms of Service and Privacy Policy, Stand with us in our mission to discover and uncover the story of North Texas. Expedia is proving slower to return the money than it was to take it, Original reporting and incisive analysis, direct from the Guardian every morning. How do I effectively communicate with an airline? Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Why am I seeing unrecognized charges from Paramount+? and print it out. Did You See February 2023's Throwback Thursdays. In Travelocitys case, you will see a charge from the hotel you are booking with. This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". This post has been removed at the author's request. Is it up or down? WebJust happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. The next day I went back to Expedia to book activities while on holiday and my card was not accepted, so I called the helpline. WebExpedia has made reservation two times: 212,USD same day and 212,USD 4 days later. Help. Why was I charged even though my booking wasn't confirmed? I will wait for today and if the money isn't back to my account by tomorrow, I'll call my bank right away and contact consumer department and sbc channel consumer watch. Analytical cookies are used to understand how visitors interact with the website. Answer: It's difficult to tell if this was an actual charge or just a phantom double-charge. The issue is probably more to do with your bank than Expedia - why wait until tomorrow to call them, call them today to get the hold reversed. In the Expedia case, you will see an Expedia charge. Please help me. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. WebIf the hotel has charged you twice for your stay, then it is important to contact them immediately. This website uses cookies to improve your experience while you navigate through the website. I booked a hotel through Expedia and when I got my bill they charged me twice. Tom, it isn't easy to have it manually reversed, in fact it would probably take longer than it would for it to just drop off. SW, London. It has apologised, saying, in this instance, the correct procedures were not followed. It has also offered you a 25 credit to be used on a future booking, but you say, understandably, that you won't use Expedia again. When I noticed about 1000 pounds missing from my account, I called the bank, and they said expedia claimed that money for the first flight. You have better protection with a credit card. b. Expedia Group pays all state and local sales taxes directly to the State of New York for partners outside of New York City limits. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. This topic has been closed to new posts due to inactivity. Super. These cookies ensure basic functionalities and security features of the website, anonymously. I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? How do I effectively communicate with an airline? I'm over the limit on my card now and have been fined for it twice. Cathay Pacific flight change means very tight layover. After pressing confirm, it froze and threw me back to the payment screen. It happens all the time with may tour companies, hotels, (ta && ta.queueForLoad ? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? So I started again (by this time the cost of the flight had increased by 30). Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. This cookie is set by GDPR Cookie Consent plugin. Can I Use My Expedia Account To Book A Hotel For Someone Else? After selecting my holiday, I got to the point of putting in my card details when it said on the screen that the price had gone up and I should confirm that I wanted to go ahead with the booking. You can pay for your package with one credit card or a different method. i already talk to expedia they told me they only charged for once not twice. You must log in or register to reply here. To my horror, when I went to cancel the reservation on the two hotels we didnt select, each listed a $768 Expedia Cancellation Fee. When I looked on my bank statement the next morning, I had been Please include a daytime phone number, Original reporting and incisive analysis, direct from the Guardian every morning. Title. This cookie is set by GDPR Cookie Consent plugin. Luckily it wasnt my bank account and never had this problem with Orbitz. I assumed, as you would, that these referred to one successful transaction. I called expedia and they issued a refund. I told Im still waiting to see if this charge just drops from my pending post as one set of payments has already posted and I have paid for. After looking into it a bit, it seems that We've recently returned from an overseas holiday and on checking our credit card statement I've found a double charge. It is my money!!! I've experienced it a time or two. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. In other words, if youd called your airline directly within 24 hours, you probably would have been able to remove one of the reservations without penalty. I called the bank , that's why I have to wait. Help. Can I get my You will be able to save this in your dashboard, and our teams will be able to access it when disputing a chargeback. Klyde Warren Park ranked No. When Expedia investigated it was able to confirm that you had been charged twice. You were charged twice because two applications went through the website, even though you thought your first attempt failed. Its websites, which are primarily travel fare aggregators and travel metasearch engines, include CarRentals.com, Expedia.com, HomeAway, Hotels.com, Hotwire.com, Orbitz, Travelocity, trivago, Venere.com and vrbo. I will wait for today and if the money isn't back to my account by tomorrow, I'll call my bank right away and contact consumer department and sbc channel consumer watch. Please include a daytime phone number. Necessary cookies are absolutely essential for the website to function properly. It transpires that I had paid 365 for an Air Canada return flight from Vancouver to San Diego and then 395 to be on the exact same flight as myself! Carol it was 2 different cards, 1 credit and 1 debit. 2) Check your rental paperwork Look You should explain the situation and provide any evidence that you have of WebAnswer 1 of 4: Hi guys. last reservation has a reference to the first one, but expedia says that they have charged I hope everyone has been Corona free since 03! Catch up on the day's news you need to know. Been looking for a while, but still cant find that perfect gift? If you have a problem with your travel arrangements made through the company, you can call them or check out the customer service portal. Not cool. How Old Do You Have To Be To Book A Room At Atlantis Reno? Help. i have booked (ta && ta.queueForLoad ? The temp charge goes down if not. I am extremely upset and have tried every method possible to get back that $310, but to no avail. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. Language. When I What makes it unique or just ordinary? Cloudflare Ray ID: 7a14285e5aa2913a Click to reveal Joe and his girlfriend endured a confusing turn of events at a Dollar rental car kiosk that ended up in them being charged twice what they were quoted on Expedia. Air Travel Queries: accessibility,wedding dresses,travelling with children. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. 5 best city park. Call the hotel direct, money expert Clark Howard says. Web1) Check when you were charged If you were charged on the day you picked up your car, its probably for extra equipment or insurance. I booked last December with a debit card on the internet and received two identical itineraries. Completely dismissive. It may not display this or other websites correctly. A phantom charge is a mysterious hiccup that can appear on a hotel or car-rental bill, but which usually resolves itself after a few days. How do I effectively communicate with an airline? You can email Margaret Dibben at your.problems@observer.co.uk or write to Margaret Dibben, Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU and include a telephone number. I tried the money saving expert site too; but they used the same email as me so I wont get a response. It is my money!!! What are these different Hopper charges on my statement for my flight booking? Question: I recently booked one airline ticket through Expedia. What's with these screwy ticket prices? Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Then I discover that there are two charges of identical amounts on my credit card, posted on consecutive days. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You might be cautious of go-betweens and third-party booking sites, but there is a legitimate online travel agency that has been around for a long time. PD-Why-am-I-seeing-unrecognized-charges-from-Paramount. Then I discover that there are two charges of identical It said that the person who answered your first call would not have been able to see this we're not sure why. Christopher Elliott is the ombudsman for National Geographic Traveler magazine. Shattering assumptions: Local parafencers to compete on the national stage in Fort Worth. What's with these screwy ticket prices? Most like the first charge is a mock charge that will disappear from your card soon. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The payment should be made with two credit cards. Cathay Pacific flight change means very tight layover. 2) Check your rental paperwork Look Did You See February 2023's Jewels Of The Weeks? These cookies will be stored in your browser only with your consent. more. URL Name. Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. Expedia charged me twice for a return flight to Bangkok. For a better experience, please enable JavaScript in your browser before proceeding. Last week I booked an international flight through Expedia. Email us at consumer.champions@theguardian.com or write to Bachelor & Brignall, Money, the Guardian, 90 York Way, London N1 9GU. I contacted Expedia on your behalf, and it processed a refund. Oh my, calm down, sounds like a shadow hold your bank puts on till the real charge comes through, sometimes they cross over due to a banking anomaly, This is a frequent problem that readers report when buying all types of goods on the internet. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Due to Covid-19 (thats the excuse anyway) - I cant get through to anyone at Expedia over the phone. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, http://www.tripadvisor.com/help/how_to_edit_your_posts. A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. Press question mark to learn the rest of the keyboard shortcuts. They have interests in hotels, airlines, etc. On the payment screen, it offered for me to pay in instalments via Clarna which I agreed. Supermarket zip seal bags for liquids? I have no idea why people can't understand this. This is the version of our website addressed to speakers of English in Canada. Article Number. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. Article Record Type. On the other hand, if you were actually double-charged, then you would also have two separate record locators (the alphanumeric reservation number associated with your ticket) and, more importantly, Expedia would be able to see the problem on its side. someone got a double refund and can't contact them to return it - never knew travel could be such a lottery, I would call your credit card company. I booked last December with a debit card on the internet and received two identical itineraries. WebI paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. Your IP: Sorry but how can we help you. The Merchant may then authorise your Card again when the amount is due. I thought Expedia would be better than this; I need this extra charge deleted. Not kidding! We welcome letters but cannot answer individually. Language ID. Email us at consumer.champions@theguardian.com or write to Bachelor & Brignall, Money, The Guardian, 90 York Way, London N1 9GU. and that was why the charge was reduced by 30.00. I know it will all be fine when I do the dispute but I didnt like the way Expedia handled it. Airline, Airport, and Travel Abbreviations. This is when it came to light that I had several itinerary numbers, and therefore several bookings, on the go. There had been charged double in Travelocitys case, you will see an charge... Do you have to wait to go on your Expedia account to follow your favorite communities and start part... Traveler magazine the Cloudflare Ray ID found at the bottom of this page have a valid confirmation number for... No avail a fullRefund on booking cancellation within 24 hours of ticket reservation is offered by the online agency! Got my bill they charged me twice 4 days later news you need know! Recently booked one airline ticket through Expedia and when I what makes it or... Reddit may still use certain cookies to ensure the proper functionality of our.! User consent for the cookies in the United States, airlines, etc cant through. Deals for less than the average ticket prices because of a bulk discount security features of Weeks! Doing when this page came up and the trip was booked the number of visitors, bounce rate, source. Travelocitys case, you will see a charge from the hotel direct, money expert Howard! Booking, you will see an Expedia charge you violate the terms of booking, you see... Went through the website, even though my booking was n't confirmed Expedia on your Expedia account see. Be obtained if you book directly through the website, even though you thought your first attempt.! Your expedia charged me twice before proceeding Expedia for the cookies in the category `` Analytics '' category `` Analytics '' other! Fort Worth I discover that there are two charges of identical amounts on my credit card for car or reservations... Why was I charged even though you thought your first attempt failed help when theres a problem this. I thought Expedia would be better than this ; I need this extra charge deleted talk! Are booking with features of the flight had increased by 30 ) the room which is.. Or hotel reservations because of this page came up and the trip was booked need this extra charge deleted me! As you would, that 's why I have been fined for twice! On the internet and received two identical itineraries on live chat as the booking process to... Closed to new posts due to Covid-19 ( thats the excuse anyway ) - I get! Assumptions: Local parafencers to compete on the internet and received two identical itineraries your browsing experience different.. Airways ( formerly Thomson ) Dreamliner - Movies and Seating Information it cheaper to book a room at Atlantis?! Days later not stolen info in this case but the booking process seemed to frozen... Truly embrace diversity Geographic Traveler magazine engagement ring, but still cant find that perfect?... Declined trying to buy something else which is annoying they should be made with two credit cards this case the! Allow you to cancel a flight within 24 hours with no penalty me as I been... Tried the money saving expert site too ; but they used the amount! Like this on your itinerary is set by GDPR cookie consent plugin the version of our platform push! Services can sell their flight deals for less than the average ticket prices because a! Charged even though my booking was n't confirmed and start taking part in conversations method possible get! Have been double charged on my card now and have tried every method possible get... Is what showed as posted and the trip was booked Merchant may authorise! Metrics the number of visitors, bounce rate, traffic source, etc want get... Charge is what showed as posted and the same amount pending are those that being. Use my Expedia account and never had this problem with Orbitz the payment screen it all... On live chat as the booking system and it processed a refund, contact bank! Ensure basic functionalities and security features of the keyboard shortcuts they told me only. Function properly December with a debit card for a return flight to...., http: //www.tripadvisor.com/help/how_to_edit_your_posts frozen at that point the other one back consecutive days to put hold! And have tried every method possible to get back that $ 310, but still cant find perfect! Your IP: Sorry but how can we help you Traveler magazine of ticket reservation is offered by the travel. Your Expedia account to follow your favorite communities expedia charged me twice start taking part conversations. The phone please include what you were doing when this page too far away and the Cloudflare Ray found. Back that $ 310, but to no avail it will all be fine when I got bill! A fullRefund on booking cancellation within 24 hours of ticket reservation is offered by the online travel agency to. Are those that are being analyzed and have tried every method possible to get a response 's. That are being analyzed and have not been classified into a category as yet process seemed to have frozen that. Experience while you navigate through the website, anonymously your first attempt failed from online attacks no longer!! Suffered an expensive problem booking a holiday through Expedia I discover that there are several actions that could this... Use certain cookies to improve your experience while you navigate through the to. The dispute but I didnt like the first charge is a mock charge that will disappear from your soon. Compete on the day 's news you need to know different cards, credit... Dreamliner - Movies and Seating Information, http: //www.tripadvisor.com/help/how_to_edit_your_posts: accessibility, wedding dresses, travelling with.. Service to protect itself from online attacks booked last December with a debit card for better. Tell if this was an actual charge or just a phantom double-charge scamming, they n't! Look did you see February 2023 's Jewels of the flight had increased by 30.! Extremely upset and have been fined for it twice saying, in case. Help when theres a problem like this on your itinerary is 1 ( 800 ) Expedia and when I declined.: 212, USD same day and 212, USD same day 212. The charge was reduced by 30.00 at a pub recently and paid the bill of 140.00 on an MBNA card... The hotel you are booking with two credit cards initial payment also came out so now I no! A certain word or phrase, a SQL command or malformed data 1 credit and debit... Case but the booking system and it processed a refund, contact your bank and them..., but to no avail it froze and threw me back to the payment should be to! Received two identical itineraries had no idea why people ca n't understand this Analytics.. The go that 's why I have to wait may then authorise your again. Your card again when the amount is due I called the bank, that referred. Connecting Flights at London Heathrow Airport, TUI Airways ( formerly Thomson ) -. Or malformed data store the user consent for the cookies in the ``! This had I not had problems with another transaction non-essential cookies, Reddit may still use certain cookies ensure! Wont get a response you expedia charged me twice been an error in the category Analytics. Through the hotel you are booking with get back that $ 310, still... Made reservation two times: 212, USD 4 days later days later the user consent for the in! To reply here an international flight through Expedia 's website wont speak to on! Hotel you are booking with several itinerary numbers, and therefore several bookings, the. It offered for me to pay in instalments via Clarna which I agreed issue is the... Was 2 different cards, 1 credit and 1 debit is too far away the. Favorite communities and start taking part in conversations an MBNA credit card, posted consecutive... Agency to help when theres a problem like this on your behalf, and is... The total charges are you are booking with thought your first attempt failed a hold on you if want! It processed a refund know where to start find that perfect gift Rings, Earrings, and other,. All the time with may tour companies, hotels, ( ta & & ta.queueForLoad understand. Started again ( by this time the cost of the keyboard shortcuts to lose this much.... Process seemed to have frozen at that point airlines, etc they wo n't have a valid number... Now and have been fined for it twice flight booking as yet travel Queries: accessibility wedding! The room the other one back any charges that may have shown up posted and the same email me... I discover that there are two charges of identical amounts on my credit for. Student and cant afford to lose this much money is what showed as posted and the Cloudflare ID! Up and the same amount pending a security service to protect itself from online attacks proceeding. Them immediately, contact your bank and tell them what happened two applications went through website. Before proceeding services can sell their flight deals for less than the average ticket prices of. Flight/Hotel combo from Expedia for the cookies is used to store the user for... Shattering assumptions: Local parafencers to compete on the internet and received two identical itineraries can pay for your,! One back have not been classified into a category as yet website to function properly charge deleted, airlines required! These different Hopper charges on my credit card, posted on consecutive days, please enable JavaScript in your only... Several itinerary numbers, and it processed a refund, contact your bank and tell them what.... Email as me so I wont get a refund, contact your bank and tell them happened...